Legal Information
Privacy Policy
How we collect, use, and safeguard your personal information.
1. Our Commitment
At Healing Technology ("we," "us," or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services, in compliance with the laws of Bangladesh, including the Cyber Security Act, 2023.
2. Information We Collect
Personal Information
When you request a quote, place an order, or contact us, we may collect your name, hospital/clinic name, designation, email address, phone number, and delivery address.
Non-Personal Information
We may collect technical data such as your IP address, browser type, and interaction with our website to improve user experience.
3. How We Use Your Information
- To process orders, provide technical support, and fulfill warranty obligations.
- To send administrative information, such as order confirmations and policy updates.
- To respond to your inquiries and provide customer service.
4. Data Security and Sharing
We implement appropriate technical and organizational measures to protect your data against unauthorized access. We do not sell or rent your personal information to third parties. We may share your details only with trusted partners (such as delivery and logistics services in Bangladesh) strictly for order fulfillment, or when required by Bangladeshi law enforcement agencies.
5. Your Rights
You have the right to request access to, correction of, or deletion of your personal data stored by us. To exercise these rights, please contact us at heal.tech36@gmail.com.